QELCA®
Quality End of Life Care for All (QELCA®) Training Programme.
Empowering Healthcare Professionals to Transform End-of-Life Care
Are you ready to enhance your skills and confidence in delivering compassionate, high-quality care to patients nearing the end of life?
Our QELCA® programme offers a unique, evidence-based training experience designed for non-specialist palliative care providers, tailored to help you make a real difference.
About QELCA®
Quality End of Life Care for All (QELCA®) is a respected, internationally recognised programme that originated at St. Christopher’s Hospice. It equips learners from all disciplines with the knowledge, skills, and confidence to improve the care of people and families during their end-of-life journey.
Why Choose This Programme?
This is an exclusive regional offering. We are the only centre offering QELCA® in this area.
- Comprehensive & Supportive Learning
The programme includes:- 3 classroom days tailored to your group’s needs
- 2 practical practice experience days in a hospice setting
- 6 monthly Action Learning sessions over 6 months to support your own ‘Prioritise for Change’ project
- Focus on Experiential Learning & Change Management
Face-to-face sessions include symptom management, recognising dying, and interactive role plays, empowering you to lead positive change - Delivered by Experts
Experienced palliative care professionals who are qualified QELCA® facilitators guide you throughout the programme - Experience Tapping House
Gain insight into the holistic hospice care provided at Tapping House, enhancing your understanding of local services and support
Who Should Attend?
This programme is ideal for any non-specialist palliative care providers or those in the community who wish to develop their knowledge and skills around providing quality end-of-life care. This includes anyone working in a setting where they are going to come across people who are approaching the end of life.
The programme is ideally delivered to learners from the same sending organisation, with a maximum of 8 participants on each intake.
What You Will Learn
- Practical skills for symptom management and recognising dying
- How to confidently have meaningful conversations about death, dying, and patient wishes
- How to critically use tools and frameworks such as the Gold Standards Framework (GSF) and ReSPECT
- Strategies to prioritise people at end of life and support families effectively
- How to implement change within your setting to improve quality and compassion
Feedback from Programme Participants
“My confidence to have conversations about death and dying has massively increased. I now feel empowered and do so regularly.”
“This course was an eye-opener about the wishes of the dying and the impact on their loved ones. I gained complete confidence in caring for the dying.”
“I have been inspired by how wonderful, kind and passionate others are about palliative care.”
“The course helped me look at my own life and be more positive. It increased my knowledge and confidence in supporting dying patients.”
Course Details
Duration: 5 days total (3 Classroom + 2 Hospice Practice days – these can be spread over 2 or 3 weeks) + 6 monthly Action Learning sessions over 6 months
Fee: The ICB recognise that financial constraints are inhibiting both the delivery and access to high quality education and have therefore agreed to fund a limited amount of programme intakes for this programme. If you are a line manager and are interested in team members in your organisation attending, please email education@tappinghouse.org.uk for more information.
Location: Tapping House, Wheatfields, Hillington, King’s Lynn, Norfolk, PE31 6BH
Book Your Place on the Course – Contact Us Below
education@tappinghouse.org.uk | 01485 601700/Clinical Educator – 07825 726605
Join us to become a change agent in end-of-life care — improve lives, support families, and grow your professional skills with QELCA®.