About Us

Compassionate Care for 40 years

Tapping House believe in living life to the end and bringing joy to patients’ lives.

Our Purpose

We work with everyone as an individual, supporting them on each step of their journey through our outpatient unit, our inpatient unit, and in their own homes to live a good life and achieve a good death, in their place of choice.

Tapping House is a registered charity based in Hillington, King’s Lynn. We provide free care, comfort and compassion to adults in Norfolk and North Cambridgeshire living with life-limiting illnesses and support for their carers, families and friends.

We’re a centre of clinical excellence in the region and further afield, recognised at the forefront of education in palliative care for
40 years.

Our Services

We also work with families along the way and offer bereavement support. We are the only independent Hospice in this part of the UK, which enables us to deliver the most compassionate, dynamic and proactive rest-of-life care. As such we are a centre of clinical excellence in the region and further afield, recognised at the forefront of education in palliative care for over 40 years.

We care deeply that everyone is cared for as an individual, supporting them on each step of their journey, whether that journey is through our Outpatient unit – Tulip Centre, our Inpatient Unit – Dr Hugh Ford or through our Hospice at Home service.

Our compassionate and outstanding care provides you with choice. The choice to die peacefully at home with our support. The confidence to self-refer, should you be seeking help with symptoms, like breathlessness. The reassurance to seek bereavement support, even if it’s been a while that you lost someone special.

We’re always here for you.

Dr Hugh Ford IPU

Outstanding palliative support and care for patients facing a life-shortening illness.

Hospice at Home

Compassionate care and support for patients who wish to die in the comfort of their own home.

Tulip Centre

Helping patients to live well and cope with any life limiting conditions. So you can live your life to the full.

Emotional Social Pastoral Support

Support to help you cope with the emotional strain that accompanies illness and loss.

Compassionate Communities

Compassionate Communities means together we can make sure no one faces challenges alone.

Our Vision

Every person affected by a life-limiting condition will be offered choice and access to excellent rest-of-life care and bereavement support.

Our Strategy

  • Ensure patients and their families remain at the heart of our service
  • Grow our sustainable income to cover annual costs and build reserves
  • Recruit and retain the highest calibre staff to enable the delivery of excellent care
  • Identify and embed a programme of continuous quality improvement
  • Empower staff, volunteers and communities through development and provision of innovative education programmes

Our New Brand Story

The dragonfly — a symbol of transformation, hope and peace — represents everything we stand for at Tapping House.
Our refreshed brand reflects the compassion, dignity and strength that define our care.

Read the full story behind our new identity

History of Tapping House