Emotional, Social and Pastoral Support
Compassionate, thoughtful and comforting support.
Sometimes grief is hard to bear. We believe no one should ever feel alone.
Having the opportunity to talk and find a place to be reflective can make all the difference.
At a time of loss, meeting with someone who is not a member of your family or a friend can help you make sense of your feelings in a different way.
Trying to cope with the reality of terminal illness, or a recent bereavement can feel incredibly overwhelming, devastating and confusing. It can be usual for people to feel confused, angry or scared. The emotions we can feel are endless and very personal.
Our Emotional, Social and Pastoral Support Service is here for you.
Patient and Family Support
Our team provides a safe space for patients and their families to talk about their feelings, fears, and concerns. This support helps individuals cope with the emotional strain that accompanies illness and loss.
The Hospice continues to be there and offers support into bereavement. Such support may be offered through one-to-one sessions with a member of the team or potential access to one of our Bereavement Support Groups.
Our service offers a person-centred approach, making sure that support is tailored to everyone’s individual needs, preferences, and cultural or spiritual beliefs.
If you would like to find out more, or talk to one of our friendly team members, please call on 01485 601700.
In Their Own Words
“Trying to summarise the impact in words is so hard as I truly cannot put into words the amazing and positive experience I had from counselling – yes it was emotional, incredibly so, – but this was a safe allocated space for me to be in that emotion and space, whatever came my way and it felt easier to do this away from family members and friends as I was concerned if I shared my upset with family, it would make it worse for them.”
I have not had therapy before that had helped in the way that Dayna has
“Dayna, bereavement therapist at Tapping House has been a massive support to me after the loss of my Mum. She has been someone for me to talk to and lean on when I haven’t been able to express how I feel to others. I have learnt new skills to help me deal with my grief. I have not had therapy before that had helped in the way that Dayna has, as she picked up on the things I said, trying to help me understand what I was feeling and going through.”
They really have genuinely been a real life line and anchor of support
“I have been so fortunate to experience counselling from Tapping House this year…about 6 weeks after Dad died a letter arrived in the post outlining services available from Tapping House – I popped it in my desk draw as I convinced myself how I was feeling must be normal – I mean what does grief feel like? I carried on and after another couple of months realised I really wasn’t doing so well…. I came across the letter outlining various services to support so plucked up the courage and made the call….honestly it was the best thing I did and I am so grateful for all the support from the whole Hospice – I cannot thank EVERYONE who works there enough – they really have genuinely been a real life line and anchor of support to me.”
Thank you, thank you, thank you
“Not only do I want to say a massive personal thank you to Dayna for the counselling – but really the WHOLE TEAM at Tapping House – I really feel our family were blessed and privileged to have had such wonderful care for Dad in the inpatient unit last October – you provided such care, dignity and respect to end his life and I cannot thank you enough – I will forever be thankful and do anything I can to support the hospice. Not just the amazing care to Dad, but the support to the whole family, Mum, me – even my children as you guided me on how to talk to them about hospices and dying…we still use the Worry Monster and books you gave – Thank you, thank you, thank you.”
Bereavement Support Resources
Our guidance following a bereavement booklet can be found here to view online.
Cruse (24/7 national bereavement helpline) – 0808 808 1677
Childhood Bereavement Network
The Childhood Bereavement Network (CBN) is the hub for those working with bereaved children, young people and their families across the UK.
Childhood Bereavement Network
The Childhood Bereavement Network (CBN) is the hub for those working with bereaved children, young people and their families across the UK.
Way Foundation UK charity that offers a peer-to-peer support network for anyone who’s lost a partner before their 51st birthday
Wellbeing Service – Self-referral line 0300 123 1503; offers different types of wellbeing support
Nelsons Journey Supports children and young people in Norfolk who’ve experienced the death of a significant person. – 01603 431 788
One to One Project – offer emotional support to people experiencing mental health difficulties, right across West Norfolk
Survivors of Bereavement by Suicide (SOBS) –
The only UK-based organisation offering peer-led support to adults impacted by suicide loss – 0300 111 5065
NHS 111 offers immediate advice, support and signposting for people with mental health difficulties. If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health, call 111 and select option 2
Samaritans Helpline (24/7 national confidential helpline) – 116 123
Samaritans providing emotional support to anyone in emotional distress
The Good Grief Trust – a charity that connects people who have lost someone with local and national support services.
Grief Chat – Free, professional support through grief with a qualified bereavement counsellor.
GOV.UK Death and Bereavement Guidance for the steps you must take when someone dies
BACP (Register of Counsellors & Psychotherapists) – 01455 883300
UKCP (UK Council for Psychotherapy) –
If you are seeking therapy, you need to make an informed and safe choice. We hold the UK’s national register of psychotherapists and psychotherapeutic counsellors. 020 7014 9955
MIND – Mind offers information and advice to people with mental health problems call 0300 123 3393 (for information & signposting service)
Support for when Someone has Died
Grief may feel hard to bear and no one should ever feel alone. Having the opportunity to talk or find a place to be reflective can make all the difference. We provide patients and their families with emotional and spiritual support during the palliative phase of life and into bereavement.
According to your needs we may be able to offer you a simple and unique space to reflect, grieve and process at a painful and difficult time.
Recent News & Updates
